Infant Knit Cap - Rainbow Stripes

THE SHORT & SWEET POLICIES (More details found below)

Payment Processor = STRIPE

Shipping = USPS Ground Advantage & USPS Priority

Returns = NO, not at this time.

Quality of Items = Excellent! (If there are defects in the item from the maker of the garment or if there were issues with the dye process then that will be clearly noted in the description of the item.)

Customer Service = Bring on the questions! If you see an item you like but aren't sure of the sizing, I'll be happy to send you complete measurements of the item along with further detailed images if you'd like.

Custom Orders = Currently not taking custom orders.

International Orders = Currently not taking International orders as goimagine is USA based only

Customer Reviews = It is greatly appreciated if you would leave a review for your order.  Small businesses on marketplaces such as goimagine do better with a history of good reviews.  Please support small business & put in a kind word.  Thank you.

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>>>  Please keep in mind that computer & smart phone screens are not calibrated the same.  As a result, some screens will show colors differently; I have made every effort, on my end, to make the colors of my photos match the items as closely as possible.

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MORE DETAILED POLICIES...

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Method of Payment...  STRIPE 

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Method of Shipment...

USPS Ground Advantage & USPS Priority, within the US only.  Items will be shipped within 3 business days of received payment; tracking number will be provided. SHIPPING TIME NOTE: Once the item is shipped I am no longer responsible for the package.  Please keep in mind that there may be shipping delays due to weather and/or staffing shortages...I have no control over that.  Loss, damage, or theft is out of my control; I cannot replace items.  If a package does get lost in the USPS system, I will contact the USPS and give them some time to attempt to locate the package.  I will remain in contact with you & provide updates.  DO NOT FILE A CHARGE-BACK!... filing a charge-back causes additional fees that are passed along to myself and/or goimagine.  I will provide a refund to you after 2 to 3 weeks of the package being lost... I will also file a claim with the USPS to get my money back. 

Shipping address errors & returns to Vendor: In the event that the supplied customer address was incorrect & this resulted in the item being returned to me, a new Shipping invoice will be sent to the email provided to cover the new shipping fee.  If the new shipping fee is not paid within seven calendar days, Old Goat Tie Dye reserves the right to cancel/refund the sale & repost the item for sale. 

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Communication...

Please make sure to use the correct Shipping address to mail your item to when checking out.  Refer to "Shipping address errors & returns to vendor" above for details.

Make sure your E-Mail address is correct so there are no delays in contacting you.

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Quality of my hand dyed items...

I am 100 percent confident that you will love your new item. Each item is dyed using professional Fiber Reactive dyes which chemically bond to the fibers of the garment instead of simply staining it as other less expensive types of dyes can do.  With proper care your dyed item will last years with no fading. Each item is inspected for damage and if any problems are found they are noted in the description and the prices are adjusted accordingly, if necessary. Please keep in mind the garments that I sell are not sewn by me, however, they ARE hand-dyed by me.  

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Washing and Care Instructions...

After the dye process my items are thoroughly rinsed by hand and are then put through at least two full HOT wash cycles to remove excess dye.  Please keep in mind that although my items have been thoroughly laundered you will still need to wash with LIKE colors.  Upon receiving your new tie dye, be sure to launder the item before wearing, especially those meant for babies, with your usual detergent except those noted below.  I have not used fabric softeners or dryer sheets after laundering, however, the professional textile detergent that I use leaves a slight floral scent.

For the best results (COTTON):

+ In cold or warm water, wash inside out with like-colors and your usual laundry detergent but do NOT use OXICLEAN or similar OXI detergents as they may slightly alter the colors.

+ Do NOT bleach.

+ Tumble dry low.  (Unless noted within the product description; some items require line-dry to avoid further shrinking or damage.)

+ Items with Iron-On or Patches...line dry or tumble dry low (inside out)...press with a low heat iron with garment inside-out.

For the best results (RAYON & MODAL):

+ In cold or warm water, hand wash OR wash in a machine on Delicate.  When washing in a machine, it is best to wash your rayon item in a laundry bag to prevent the machine from damaging the fibers.  Rayon is delicate when wet.  Do not wring or stretch.

+ Do NOT bleach.  Do not use "oxy" products as noted above (in cotton section) as these detergents may alter the colors.

+ Best to line dry.  Hang in such a way as to prevent overly stretching the material.  You can also tumble dry on the "air" setting or the very lowest setting.  Must be tumbled alone, however, tumbling with dry fluffy towels helps speed the process.

Treat your new tie dye with gentle care and it will be around for years to come! 

PEACE & LOVE!!!